250,000 Naira
(includes training and materials)
Training Delivery Mode:
- Physical Classroom
- Live Virtual Training
Course Overview
Total Quality Management (TQM) seeks to integrate all organizational functions, such as marketing, finance, design, engineering, production, customer service, etc. to focus on meeting customer needs and organizational objectives. Total Quality Management (TQM) is a customer-driven method and goals for improving business operations on a continuous basis. It ensures that all connected work (particularly employee activity) is directed toward the shared goal of increasing the quality of the product or service, as well as the manufacturing or execution process of the services. The emphasis is on evidence-based decision-making, with performance measurements used to track progress.
The total quality management training course will provide you with a thorough and comprehensive understanding of total quality management. TQM is a well-known concept that all departments and organizations acknowledge and practice.
The knowledge gained from this Total Quality Management (TQM) Certification training course will enable you to take on higher quality management tasks and responsibilities in any organization or industry, broadening the potential for your professional advancement and growth.
Expected Learning Outcome
Total Quality Management implementation leads to benefits for an organization: