Emotional Intelligence for Professional Excellence
Building Self-Awareness, Relationship Management, and Workplace Effectiveness
150,000 Naira
(includes training and materials)
Training Delivery Mode:
- Physical Classroom
- Live Virtual Training
Course Overview
Emotional Intelligence for Professional Excellence is a practical, research-based course designed to help professionals understand, develop, and apply emotional intelligence (EI) competencies in the workplace and daily interactions.
Emotional intelligence is not a passing trend or pop-psychology concept. It is a well-established, evidence-based framework that explains many of the gaps in traditional leadership, communication, and conflict resolution training. This course focuses on building the emotional awareness, self-management, and interpersonal skills required to work effectively with individuals and groups, respond constructively to conflict, and communicate with clarity and empathy.
Participants will gain deep insight into how emotions influence motivation, behaviour, decision-making, and relationships, enabling them to perform more effectively in professional and personal contexts.
Course Outline
- Foundational Concepts of Emotional Intelligence
- Developing Your Emotional Intelligence
- The Four Core Skills of Emotional Intelligence
- Emotional Intelligence and Workplace Best Practices
- Managing Conflict Using Emotional Intelligence
- Effective Communication and Relationship Management
Practical Exercises, Reflection Activities, Real-Life Scenarios, And Group Discussions.
Expected Learning Outcome
By the end of this course, participants will be able to:
- Understand the core concepts and science behind emotional intelligence
- Recognise and manage their own emotions in challenging situations
- Develop greater self-awareness and emotional self-regulation
- Improve listening, empathy, and response skills
- Understand how emotions influence motivation and behaviour
- Apply emotional intelligence skills to workplace interactions
- Manage and de-escalate conflict constructively
- Communicate more effectively with individuals and teams
Who This Course Is For
This course is ideal for professionals across industries who want to improve workplace effectiveness and interpersonal relationships, including:
- Managers and Team Leaders
- Project and Programme Managers
- Business Analysts and Consultants
- HR and People Management Professionals
- Customer-Facing Professionals
- Educators, Coaches, and Facilitators
- Professionals seeking to improve communication, collaboration, and conflict management skills
Career Benefits
Participants who complete this course will be able to:
- Work more effectively with individuals and teams
- Improve leadership presence and influence
- Build stronger professional relationships
- Manage workplace conflict with confidence and emotional control
- Enhance communication and collaboration
- Increase personal effectiveness, resilience, and adaptability
- Strengthen performance in leadership, management, and client-facing roles
Certification
- Certificate of Completion in Emotional Intelligence for Professional Excellence
Issued by SCILS Management Centre